Please answer all the questions below with reference to your last journey with Hoverspeed.

1. What was the main reason for your journey?
Going over for a meal
Having a short break
Business trip
Shopping
Travelling as a treat
Going on an extended holiday
Other
None

2. If you did any shopping in Europe, what did you buy ? (Tick all that apply)

3. Where did you do your shopping ? (Tick all that apply)

4. Did you travel 1st class ? Yes No

5. Did you travel : Select Alone With a friend With business colleagues With one family member With several family members With a group of friends

6. How long did you stay on the Continent ? Select One day 2-3 days 4-5 days More than 5 days

7. Where did you visit ? (Tick all that apply)

8. How often do you make cross-channel trips ? Select Once a week or more Once or twice a month Every couple of months 2 or 3 times a year Once a year Less than once a year

9. How often do you use Hoverspeed ? Select Every cross-channel trip Most cross-channel trips About half the time Occasionally Rarely First time with Hoverspeed

10. How satisfied are you with using Hoverspeed for cross-channel trips ?
Please answer on a scale of 1 to 7 where 1 is "very satisfied" and 7 is "completely unsatisfied"

Select 1 2 3 4 5 6 7

11. How would you rate Hoverspeed on value for money ?
Journey    Please Select Very Good Good OK Poor Very Poor
Shopping  Please Select Very Good Good OK Poor Very Poor

12. How does Hoverspeed compare to other methods of cross-channel travel ?
Please answer on a scale of 1 to 7 where 1 is "considerably better" and 7 is "considerably worse"

Select 1 2 3 4 5 6 7

13. How likely are you to use Hoverspeed again for cross-channel trips ?
Please answer on a scale of 1 to 7 where 1 is "extremely likely" and 7 is "extremely unlikely"

Select 1 2 3 4 5 6 7

15. Are you : Male or Female Select Male Female

16. What is your marital status: Select Single Married/Cohabiting Divorced Widowed

17. Do you have any children ? select yes no

If so, please select how many are in each age band.
0-3 0 1 2 3 4+ 4-7 0 1 2 3 4+ 8-12 0 1 2 3 4+ 13-16 0 1 2 3 4+

18. Employment Status: Select Full time Part time Self-employed Not employed Student Retired

19. What newspapers do you read regularly ? (Tick all that apply)

20. Would you recommend Hoverspeed to a friend ?
Please answer on a scale of 1 to 7 where 1 is "extremely likely" and 7 is "extremely unlikely"

Select 1 2 3 4 5 6 7

To keep you informed of our new products and services, would you prefer us to write to you by e-mail or by post? email post

If by e-mail, please fill in your preferred e-mail address

Data protection:
If you would prefer not to hear from Hoverspeed and its partners in the future please select "No" here Yes No